1. Delivery will be using a one person delivery service and will deliver to ground floor locations only.
2. Normal delivery schedules are between 9 till 5 and will be delivered on Monday – Friday (excluding public holidays).
3. We are only able to deliver to addresses within the United Kingdom however it might not be possible for us to deliver to some locations.
4. We will deliver the goods to the address you specify for delivery in your purchase. It is important that this address is precise. Any changes to your delivery address after your order has been processed for despatch may result in additional administrative charges.
5. When a delivery date has been arranged please ensure that you or your approved agent is available at your address to accept the delivery. Should our delivery agent arrive and there is no one available to accept delivery, unfortunately you may incur a second delivery charge. Please ensure that someone is available to accept the delivery
6. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.